Their tech support is there, easy to get a hold of, but not much they can do unless its something simple. Some days I would log on to Blackwood and my account would have different buying power some days more some less, I am talking thousands. My team leader Saul Ortiz is NEVER around to get a hold of, he has an assistant named Titus which I delt with AFTER I deposited my money. They never said I could not hold over night so they sold my shares after close for a $1 dollar loss my first month. They just called my HOME number not my CELL and left me a voicemail about it instead of emailing me or calling my CELL. Then I decided to stop trading with them after all the monthly Fee's $250+, no support, etc. I found cheaper props out there with better support. Point is these people charged me for a month I was not trading. Heres the email of Saul telling me he WOULD refund the fee but BILLY the head person at DTG/WTS said he could not get a hold on Saul to honor this Email:
Subject: RE: DTG ACCOUNT REBATE
Date: Fri, 7 Oct 2011 10:32:39 -0400
Eddie,
These are the details of the rebate. I am going to rebate you $225.00 for the month of October, 2011.
There is a $15 monthly registration fee that I cannot waive due to it being automatic. This is charged every month.
You stated in your email that you will freeze the account for a while. The account will have to be disabled so that you
do not get hit with any remote access fees or chart fees, etc. There is a $15 registration fee that is charged to
the account regardless if it is enabled or disabled.
As I stated earlier, I am waiting for confirmation as to when the funds hit your account and I will let you know.
Thank you
Please send all your questions/responses to my attention at:
[email protected] Saul J. Ortiz
Corporate Headquarters
Dimension Trading Group, LLC
100 Fifth Ave - 7th floor
New York, N.Y. 10025
www.dimensiontrading.com
[email protected]They also held my balance for a WHOLE YEAR, refused to close account then charged me more yearly fee's, I would never deal with them again. I am currently with Lake Street Trading, pretty cheap fee's good support, comes with an online chat called Bulls On Wall street. I wish I would of joined LST from the beginning.
I was a first time day trader and Dimension/Saul just set me up to fail. By the way the stocks they sold for a $1 loss created an $800 loss on my account over night, the stock actually jumped 30-40 cents the next day I would of been up $3-$400 instead of waking up to a $800+ loss. I just had a bad experience with them, I wonder why they changed their name to WTS Proprietary ???
This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
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