TDAmeritrade

best account manager

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Trust Score

7.0

User’s Review Ratings

Overall

Overall the Better Broker

TO has the best tools for trading. The charts could be better and commission lower but with the good fill prices they have to make money. The CS tries hard. Overall VG

Trust Score

1.0

User’s Review Ratings

Overall

A great standard

For the occasional investor or heavy volume trader, TD Ameritrade is hard to beat. Great support, research, and platform(thinkorswim). However, if you are a small volume heavy trader, the commissions would probably eat you alive.

Trust Score

2.1

User’s Review Ratings

Overall

My favorite broker

I have been with TD Ameritrade for the last 5 years. I enjoy their service and every time I have had an issue, my issues were quickly resolved. I have become a member of their Apex customers. I like their TOS charts and their tools. My only complaint has been their execution price, I don't always get the best fills, but I get close though. Other than that I am happy with their service and I will continue to be with them.

Trust Score

3.3

User’s Review Ratings

Overall

Extremely bad experience

I sent through all necessary documentation to TD A 1 month ago to open an account. I didn't realize it was a nursery school because its definitely not a broker or any sort of well run company.

I got an email weeks ago to say my account is open. I have not requested what type of account, I have not received log in details and email, after email, after call I am still none the wiser. I'm a very patient person, hence waiting this long but this is a joke.

And they're charging 9.99 per trade and double that if you exit after day 1 - premium price and terrible service. No thanks!

If that's just at the start I can't imagine what the future would be like. Ah well, I'll give income to another broker.

Trust Score

1.0

User’s Review Ratings

Overall

bad customer support

TD Ameritrade has THE most comprehensive and sophisticated plateform of all (Thinkorswim), which is simply a marvel of technology. From allowing you to backtest trades and strategies to beta weighing or even presenting a clear depiction of your probabilities on any given trades or on your total positions, the software is by far the most advanced in the industry. Paradoxically, TD Ameritrade is slowly becoming in my opinion one of the worst brokers out there. Let me explain through 3 points which I have empirically observed:

1/ Their customer service is getting worse and worse over time. If you want to reach them over the phone, the waiting time on average is between 15-20 mins. When you get someone on the line, it’s like they don’t even listen and are limit rude. It’s like they are conditioned to treat the clients a certain way. When you try to contact them for whatever matter via email, the waiting time before you get a reply (if you ever get one) is around 2 working days. And the replies are meager at best. For the commissions you pay, you would expect a better handle of customer relationship but it is far from being the case.

2/ They won’t have your back, quite the contrary they will charge you for bits and grits for whatever reason they deem necessary.

3/ Their fees aren't competitive at all regardless of what they claim. Actually they’re one of the most expensive brokers out there. While I understand that building good technology costs money, I also think that customer relationships are equally important. Building good technology shouldn’t be put before good customer relationships because it’s with the customer that they ultimately do business with. What I’m saying is that they should balance things. But the way it’s happening right now is that even some deep discount brokers out there offer better customer support than TD Ameritrade and while they might not be able to fully invest in technology yet, they are slow gaining market shares because ultimately what people want is clarity and transparency in everything, especially when it comes to money.

Trust Score

3.0

User’s Review Ratings

Overall

Feature-rich, tons of educational opportunities, but pricey

TDAmeritrade is an all-in-one investment broker that provides users with tons of features, tools, and educational materials. The 3 trading platforms (standard, TradeArchitect, & thinkorswim) are intuitive and easy to use, but quotes are slightly delayed and trade execution is can be slow. The biggest drawbacks were commissions per trade- $9.95. I feel that TDAmeritrade is best suited for long-term investors that rarely make moves throughout the market.

Trust Score

1.0

User’s Review Ratings

Overall

Highly Recommended

Overview: I've been with TD Ameritrade for 2 years now, they are by far the best broker when it comes to customer service.

Pros:

- Customer Service: When I first started trading, I called and had questions, which they were happy to answer. When you call, you go straight to a person. You don't have to go through 4 different prompts to get to an actual person.

- Debit Card / Banking: They make having access to your money a top priority.

- ThinkorSwim: One of the best platforms around, and is FREE.

- No Required Minimum: They don't require you to keep a minimum balance in your account.

Cons:

- You can't short OTC stocks.

- High Commission: A lot of people frown on using TD Ameritrade because of their high commission fees. You can negotiate a lower option commission rate.

Trust Score

3.7

User’s Review Ratings

Overall

High quality broker

Pros: 60 days free when you start trading, flat rate of $10 can be very useful, website has a user-friendly layout, comes with Thinkorswim which is a fantastic trading platform.

Cons: Not a very good broker for shorting OTC stocks, executions are a little slow sometimes.

Trust Score

1.0

User’s Review Ratings

Overall

great for beginners

What I like the most is that they give you 60 days of free trades if you open an account and fund it with at least 2000$. That is a huge advantage if you're just starting out, because you can test diferent kind of trades and strategies and get the dumb mistakes out of the way without paying 20$ for every round trip.

Another thing is their customer service. I don't have any other broker right now, so I can't compare, but TD staff always answers very quick to my questions and as a noob I have a lot of them.

Executions...well I mostly trade OTC's and these sometimes take some time to fill, if you want to buy into strenght, for example. Again, I can't compare, but I see people complain about other brokers aswell so I don't know if they are slow or just like every other brokerage. With Nasdaqs I have no problems, they fill imediatly.

Also, TOS is a pretty nice platform, altough kindda goofy when it comes to subpenny's. They don't show the corect price on the chart, and it is dificult to know at what price is S, R and what % will your stop be at, so If you're looking to trade subpannys I would suggest other charting tool.

Hope this helps!

Trust Score

1.7

User’s Review Ratings

Overall