My sister and I inherited an IRA from my cousin and were named beneficiaries. She passed away shortly after my cousin since she had been ill as well .Her portion was going to give her the chance for a decent funeral but Merrill Edge managed put our family through so much red tape in order to get a distribution. The proper distribution forms were filled out. The death certificate of my cousin and later of my sister--- and all the paperwork they asked for-- were faxed three time. Each time we made contact with their customer dis-service representatives, we get different people and have to start over as if it was the first time we talked to them. The last contact I had, they told me that I signed the distribution form for my portion in March and since it is now May,So I have to resend it because it is no longer valid, Had they sent the funds in March, my signature would still be valid. We ended up cremating my sister instead of having a proper funeral and burial because the funeral home will not go through with the service she wanted without a guarantee of payment, Today, Merrill Edge sent my sister distribution forms for her portion in spite of the fact that they had her death certificate, I am still waiting for my portion and who knows when I will receive it, I am hoping that I will still be alive and be able to enjoy the gift that my cousin left me, For those of you with IRA's , BEWARE!!, When you are gone, your loved ones will not get the treatment they deserve from Merrill Edge after they have used your money to make money for themselves, Is this Incompetence or is it planned to keep the money for their use for as long as possible??? Oh, also while all this paperwork has been flying around, the account has lost 2,000 in worth!!
This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
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