Had too many frustrating experiences to continue doing business here.
Long wait times and slow security screening for account access via C.S.
As an active trader that enjoys volatility It's necessary for me to be able to get quick help with orders problems , platform issues etc...
Trading high volume of mostly OTC's with E*trade has been a nightmare. I was changing a a large which ended up pending cancellation for 20 minute ( the amount of time it took to get a CSR and go through the tedious security process ) .
Order routing is bad for OTC's.
Not a bad broker but if you are active in OTC's you can do much better than E*trade.
Bottom Line
For your average investor Etrade is fine. Even a step ahead of TD in my opinion.
For seriously active TRADERS that use OTC's your going to want to shop around.
Interactive Brokers is nice or maybe a prop firm like Broad St or Affinity if you don't mind taking the S56.
It sure is nice to call CS and have them recognize you by voice and get to the heart of the matter as opposed to reaching a different rep each time that has to take a serious amount if time to screen you for security clearance before they can even talk to you about your account and or problem position.
This is a fast moving market and traders need quick help for urgent trade related issues.
Sorry E*Trade. It's been real.
This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
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