Chase Bank USA

Best bank

Out of all the banks I had accounts with, this is by far the best in terms of convenience and second in customer service (topped by Capital One).

Trust Score

2.6

User’s Review Ratings

Overall

Trust Score

2.2

User’s Review Ratings

Overall

expensive and unfriendly

Maybe they work better for business accounts but for personal checking and savings chase was a rip off. The fees are astronomical compared to BofA or TD. For example, incoming wire fee was $15 charge. It's free with TD. The outgoing ACH was $10 (free with TD and $3 with BofA.

Shop around before committing. I saved about 200-300 dollars a year by switching to TD.

Trust Score

6.5

User’s Review Ratings

Overall

Great Customer Service

I give them 4 stars based on customer service. I personally get service like this is a small bank and they have locations everywhere which is nice.

Trust Score

1.0

User’s Review Ratings

Overall

Kissed them goodbye

I became a customer by default and could not get away fast enough. Fees went up immdiately. They are the prototype of "BIG BANK". Credit unions are a good alternative for the majority of banking needs and you wonlt feel devoured.

Trust Score

3.6

User’s Review Ratings

Overall

Convenience Always Wins

Yes, I realize that the banks/greed/government put us in our current predicament, but from my personal standpoint, I simply need a bank where I can put money in all take money out, all while avoiding fees and worries.

So Chase makes logical sense, especially since their locations are so convenient when traveling or even driving around the neighborhood.

Trust Score

7.0

User’s Review Ratings

Overall

Becoming less enamored by the big banks

What can I say? Less service with higher fees. Time to start moving to the local Credit Unions

Trust Score

9.4

User’s Review Ratings

Overall

A good vehicle to middle funds to where you really want them

Besides a free checking account to act as middleman to get funds to your real bank, there's no reason why you should have an account here. There's TONS of other banks with much higher deposit rates. Go to checkingfinder.com to find CHECKING accounts with a 3-5% interest rate. Their mortgage rates are subpar, their deposit rates are subpar, their credit card rates are subpar, and their rewards system is subpar, and we all know how horrible the customer service is. You can be sure to be on hold for 30 minutes before you speak to anyone.

They do however, have awesome ATM's; and if you want awesome rates you probably will end up with some internet bank or a no-name bank in Nowhere, North Dakota to get those awesome rates. With the Chase ATM's you can deposit cash and checks in them, and they are almost everywhere. So whenever you need to get money into your real account that doesn't have ATM's or branch locations to deposit into, simply put it in the Chase ATM and then get on your phone or computer to transfer it.

Trust Score

8.0

User’s Review Ratings

Overall

All Big Banks Suck

In my opinion they are all the same they fee you to death. At the end of the day it is where you find a banker you develop a good banking relationship with. The thing I like about Chase is they still let you work one on one with your banker so when you have a question you have one point of contact to take care of your banking needs. Unlike some of my other banks such as USBank Chase doesn't charge me fees for deposits.

Trust Score

5.4

User’s Review Ratings

Overall

Solid Choice

Filed an LLC with and personal accounts. Pretty smooth and not much trouble. Phone service a little slacking but solved issue. Rates competitive yet better can be found. Here in Arizona all over so the logistics makes it a choice.

Trust Score

4.0

User’s Review Ratings

Overall