I didn't know any better and started out at TradeKing because of their 5 dollar commissions and no account minimum balance. It was a good deal at first but if you trade anything under a dollar the .01 surcharge per share can really kill you. It basically kept me from trading a few stocks that could have been profitable.
They don't have actual software to use, just the browser based trading, and if you are not an active trader you don't get real time quotes on your watch list and you cant use the streaming quotes or scanning tools. You can request it but I read that you can be charged for it and it wasn't worth the effort. I think its ridiculous that you have to make 25 trades a month to be able to use tools that other brokerages allow for free.
The charting was rudimentary and I've found many free services on the web that were much more useful.
I will say customer support was very helpful and knowledgable the few times I needed them, but thats not enough for a long term broker.
I'm sure if you are trading options contracts or large stocks it would be a better brokerage, but for the penny niche I'd stay away.
This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
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