Facebook Twitter
Now With Over 21,000 Reviews!
Sign up now and see how you can quickly earn 20 ivBucks.

SureTrader

SureTrader is a leading international online stocks & options trading firm offering 6-1 leverage. Experience the difference with our high speed stock, options, direct access and day trading platform.

 
 
 
63 Total Reviews
Overall:
 
5-Star       (13)
4-Star       (8)
3-Star       (18)
2-Star       (10)
1-Star       (18)
   
Top Review
 
Best Broker For Shorting Penny Stocks
I am a trader with 8 years of experience in the equities, Suretrader's platform is the broker available in the market place today for...
nytrade
 
Show:  
Sort:  
Page:   1 ...
Displaying 1-10 of 63 Total Reviews
Positively Horrible
Here are the facts experienced when I tried to withdraw my money and close the account. The platform worked ok and there were shares to short. That is about where it ends.

14 days worth of e-mails. Then 7-10 to get the money transferred. Said they didn't recognise ABA numbers and other codes. Utter rubbish.

I'm about 6 days in and despite all of the form filling and e-mailing to a direct contact they never confirmed that they had initiated the transfer. They simply stopped replying to my e-mails.

From this thread, I found Jessica who was very helpful and told me the transfer had been initiated. But I had to call.

I suggest anyone who has concerns to do the same as me.

Total cost in hassle to get my money back really wasn't worth the gain.

If there is an alternative, I seriously suggest you choose it as I'm sure delaying tactics were used to prevent paying the money back to my account quickly.

A V O I D

The posts on this thread are here for a reason. Tim Sykes only recommended them because he was on a backhander.

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
1 of 1 people have found this review helpful.
Embed Permalink Report
Was this review helpful?   Yes   No
2 Comments on this Review
Review Updated


This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



Total Scam!! Avoid At All Cost!!
Yeah right, Leading International Firm in stealing people's Money!! I opened an account with them, 3.5% of your money just to fund, and up to $150 in Hidden Fees just for 1 Trade (just to buy a stock), and other $200 (just to sell the stock), depending on number of stocks, and route, not to mention the hidden fees for up to $200 just to short stocks. Asked for a Fee Rebate 4 times and never got it. Another thing, platform doesn't even work, or execute orders, iPhone app crashes and you don't even get to execute an order, iPad app doesn't even run, it doesn't work. Plus, you have to pay for everything, even for an email to be answered, because hardly they return them, unless it's a convenience for them (such arrogance). You have to pay for the desktop app, pay for level 2 quotes to trade penny stocks for $15/Mo. Total Scam. It is true that Td Ameritrade has the 3 day period, but they only charge $20 for roundtrip (buy and sell), no matter the number of stocks trading, and a much better, non-crashing platform, and not having to pay for every feature. Besides, the service is the worst, don't even answer emails, peope in customer service sometimes are soo rude with their comments and answers. Definetly not recommendig, and getting my money out as soon as possible, because I end up loosing for those excesive Fees. I've been a trader for 2 yrs. with Ameritrade. And being 1 month in Sure Trader makes me sick.

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
Embed Permalink Report
Was this review helpful?   Yes   No
2 Comments on this Review
Review Updated


This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



Seriously Are These Reviews Real?
I been reading these reviews and they seem very horrible! Why would this company even be in business? I have an account with them I havent funded yet after reading about some people can't get their money back this is crazy and unacceptable, I make a living trading couldn't imagine thus happening to me, it would be wise for Suretrader to fix its imagine and come on here to clarify what's happening with their service with people money and perhaps do something about them crazy fees!

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
Embed Permalink Report
Was this review helpful?   Yes   No
Review Updated


This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



Terrible!! Avoid!!
DISGUSTING COMPANY.

I couldn't believe how I was treated by this company, this is beyond a joke!

$100 dollar withdrawal fee as well! This is a straight up scam. I'm surprised the trading platform actually works, it seems the only reason that they even exist is simply to steal people's money. This is everything thats wrong with everything, big, greedy, arrogant wankers fucking everyone over.

Piece of shit company, hope they burn in hell frankly.

AVOID LIKE THE PLAGUE!

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
Embed Permalink Report
Was this review helpful?   Yes   No
1 Comment on this Review
Review Updated
Wonderful.
Best. Thing. Ever.

This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



Do Not Trust Them with Your Money!!!!!!!!!
I deposited some money and used platform which is buggy at best. When I tested how easy it was to get my money back I found out just exactly how poor every part of this business is. Do not do business with them. I repeat do not do business with them. They have delayed getting my money back from them. It has been over a month and I still am fighting with them to get my money back. I repeat again.......I would not do business with this company, you will be sorry, unless you like losing your money, then this company is for you!

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
1 of 1 people have found this review helpful.
Embed Permalink Report
Was this review helpful?   Yes   No
2 Comments on this Review
Review Updated


This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



Terrible!!!!!!!!!!!
They are fraud, steal from you, won't return your money, won't even bother to get back to you, lie, etc. There is NOTHING good about them. absolutely NOTHING!!! They are scam!!! Stay away!

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
Embed Permalink Report
Was this review helpful?   Yes   No
1 Comment on this Review
Review Updated


This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



A Very Scary Experience.
I don't think I've ever dealt with such an incompetent company in my life. Maybe in random dealings with car towing companies that managed to lift my car as I walked around the block... but I'd trust the tow companies over SureTrader any day.

When I signed up for their service, they asked me to sign up with a username and password that I defined myself. Immediately after confirming sign-up with my username and password, they sent me an email stating my username has been changed to something else, and that I needed to fund my account. I thought it was strange that they'd ask me for a username then change it on me, but whatever it takes, I guess. So, I funded my account, did a wire transfer from my bank, and sent it to the username that they defined. Then the fun started.

They sent me an email stating they changed my username again, and that I needed to fund my account. Now this worried me greatly.. where is my money being transferred to? Will they give my old account number to someone else? I emailed them stating the issue I was in, and after a couple days finally gave me an email response.. "Your funds transfers will takes 1-5 business days" And in bad English, that's all they said. Now, I was really worried. I've got many thousands of dollars in limbo. And this company is in the Bahamas, so if they decide they just want to take the money and go about their daily business, there's not a damned thing you can do. They are not held to our laws. I responded to their email stating even more specifically where I wired the money, the sender, the recipient info that's posted on their website... and they sent back another response... "Banks transfer take 3-5 days, we will give you a username and password after receiving your funds. How did you send the funds to us?" And then I became even more nervous. After explaining my situation completely, they still had the gall to ask me how I transferred the money. Not a good sign. After several more emails with no response, I finally received one from Jasmine Sands at Suretrader. She asked me to email Philip at Suretrader and inquire on my account.

Here I am, thirteen days after funding my account, and no one has bothered to give me any information, my money is still in limbo, and no one seems to know anything. Life savings... gone.

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
Embed Permalink Report
Was this review helpful?   Yes   No
5 Comments on this Review
Review Updated


This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



Terrible
I used suretrade for about 2 years and I have to say they are absolutely terrible. The one good thing about them is they have quick fills. However, they will kill you with their hidden fees. They claim to have 4.95 per trade and .00459 after 1k shares, however their ECN fees are random and at times $150 plus for a single trade. They claim to have no control over it but as soon as I would complain it would go down for a few days. Also, their customer service is terrible. Getting my money out was a nightmare. They, within a 1 hour period, gave me 3 different ways to get my money out...All of which were wrong! Just terrible. STAY AWAY!!!

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
1 of 3 people have found this review helpful.
Embed Permalink Report
Was this review helpful?   Yes   No
2 Comments on this Review
Review Updated


This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



Won't return money
I've been trying to get my initial deposit back from them starting five months ago, partly because of the sort of login troubles others have mentioned here and partly because of the change in day-trading rules they've adopted. They play dumb, saying they never received any of my requests to claw my money back. Am getting ready to bring in the authorities, since this constitutes theft. Their reluctance to send back money may indicate fraud/Ponzi/embezzlement. Caveat emptor. Amazed that Tim Sykes recommends this broker. Be very careful what Tim recommends, as well. I asked him to intervene, but they didn't even listen to him, what with all the biz he's thrown their way. Amazing. Time to short Suretrader.

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
2 of 2 people have found this review helpful.
Embed Permalink Report
Was this review helpful?   Yes   No
3 Comments on this Review
Review Updated


This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



The only broker that will get you to trade outside the PDT-r
The only broker that will get you to trade outside the PDT-rule. If you have an account under 25,000 it is a must if you want to be day-trading a lot.

The customer service is not very good, but improving over time.

Too bad you do have to pay to use their software and get realtime level2 quotes.

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
Embed Permalink Report
Was this review helpful?   Yes   No
Review Updated


This review is the subjective opinion of an Investimonials.com member and not of Investimonials LLC.

Overall Rating
Tools
Customer Service
Value



Page:   1 ...
Displaying 1-10 of 63 Total Reviews
Recommended For
 
Investimonials Sponsors
 
Similar Products to Review
 
Featured Investing Products
  
  
  
  
  
  
  
  
 
Users of SureTrader