Wow, these guys suck bigtime. From customer service to executions...some of my orders for penny stocks would sit 4-5 minutes w/ no fill - while I watched them explode w/ out me.
Customer Service? Don't even get me started. I wanted to strangle a couple of those guys through the phone. Seriously, if you're gonna service us, at least speak fluent English. Possibly the most unhelpful group of numbnuts I've ever dealt with. Yeah yeah, I know etrade would rather pay someone in a third world country .37 an hour than tp employ our own here in the United States...but that's what it all boils down to for me. Customer Service. I gave their platform a 1, because it seems at least they tried.
ETRADE lacks customization features.
I CAN recommend TDAmeritrade and ThinkOrSwim though. Two of the best in customer service, from my experience.
Also, when TDA screws up they credit you generously w/ free trades, etrade laughs in your face.
'sorrie zir, we cnot do anyting to asssitst u'
%$%$ you etrade!
If you find this review helpful, please click YES below. Thank you!
This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
4 of 4 people have found this review helpful.
Was this review helpful?