I'm just starting out in futures trading and I joined AMP as they assured me that if I deposit money in to my account I can use all the trading platforms they offer and demo trade with them without paying a fee. I specifically asked about the $15 CME bundle fee and was advised and assured that it won't be charged to my account unless I start to trade live. So I opened an account with them I'm wired couple of hundred dollars into my account. This is the start of a nightmare.
Of course they charged me the CME bundle fees straight away. I requested it to be cancelled twice and on those occasions I was advised that it's been successfully deactivated on my account which, of course, it's still active! Also after two months they started to charge me more than $15 without any notice. When I got in touch with them again, the answer became, there is no way to avoid that fee as it's charged by CME. Doesn't seem to be the same answer as the previous ones!
When i decided to withdrawal my money. It got worse. Withdrawal requests rejected for multiple reasons and they charged me the withdrawal fee anyway even though they rejected the requests. After almost three weeks I still do not have my money!
Thanks AMP, I'm sure you'll get rich just by take $15 here and $30 there from you clients. What a great business model.
And also, the guy name Daniel there is a waste of food and air. He provides outright wrong information, super rude and would never apologize for the trouble caused by the wrong information he provided. No customer service what so ever.
This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
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