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Citibank

TOP 10
www.citibank.com/us/..
Category: Banks
Citigroup Inc., a global financial services company, provides consumers, corporations, governments, and institutions with a range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. The company has two primary segments, Citicorp and Citi Holdings. The Citicorp segment operates as a global bank for businesses and consumers with two primary businesses, Institutional Clients Group and Regional Consumer Banks. The Institutional Clients Group business provides transaction services, such as treasury and trade solutions, and securities and fund services; and securities and banking services, including market making, underwriting and advisory, corporate lending, private banking, and institutional asset management. It serves corporate, institutional, public sector, and private banking clients. The Regional Consumer Banks business provides traditional banking services, including retail banking, and branded cards, and small and middle market commercial banking in North America, Asia, Latin America, and Europe, Middle East, and Africa. The Citi Holdings segment has three businesses: Brokerage and Asset Management, Local Consumer Finance, and Special Asset Pool. Brokerage and Asset Management business includes the 49% stake in Morgan Stanley Smith Barney, Nikko Cordial Securities, Nikko Asset Management, and Select Global Asset Management (Retail Alternative Investments) operations. Local Consumer Finance consists of CitiFinancial, Mortgage, Student Loans, Auto Loans, Retail Partner Cards, Primerica, and CRE activities in North America, as well as the International Consumer Finance activates.
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Displaying 1-10 of 27 Total Reviews
Pretty decent
As far as a bank goes, this one is standard. Convenience is easy if youre in a major city like i am, but Chase is literwlly occupied on every street. Citibanks customer service is on par with the others. Rewards cards also on par with the rest.

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Brandon65 Bayside, NY

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shitibank
should be named shitibank. terrible customer service. staff is useless. technology is ancient history. stick to chase, bofa or usaa (my personal choice)

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Very good Customer Service !!!
I've been a Citibank client for the last 9 years. They are a great bank with great customer service. They're doing a good job on improving customer experience on their website as well. I just think they should work on lowering their fees, that would make them even more competitive.

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Chris_M Miami, FL

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customer service sucks
I switched to TD because of the terrible customer service.

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JBLC New York, New York

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Big Conglomerate Wouldn't Recommend
Just like bank of america.. horrible customer service and now they are owned by the government. Not good.

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great
great

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Tsilk7 cincinatti, ohio

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used them for years, not with TD
i was with citi for a long time but switched to TD. it was decent but wires are expensive with citi (much cheaper at TD) and the customer service is all outsourced and is terrible. Do research before choosing a bank to do business with. For my business, Citi wasn't able to compete with other smaller banks.

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My Mortgage is with them
They have serviced 3 of my 8 mortgages (I have rentals) for many years and have always done a good job with it, I never miss a payment and they still gave me a loan mod on my OOC property and lowered my payment and interest rate a couple years back. The customer service has always been USA call centers from as far back as I can remember and they have branches all over the place including one by my house.

One thing a lot of people don't know is if you have a mortgage (over 200k I think) with them you automatically qualify for their highest status checking account which is awesome and comes with a lot of perks.

I would continue to do business with them, hope this helps

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Worst of the Worst
Enough said

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Qtrader Boca Raton, Fl

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Page:   1
Displaying 1-10 of 27 Total Reviews
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