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Open E Cry

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www.openecry.com/..
Category: Brokers
Open E Cry, LLC (OEC), founded in 2002 and headquarter in Powell, Ohio, is a online brokerage company focusing on our core product the OEC Trader for futures, forex and equities.
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Displaying 1-6 of 6 Total Reviews
Solid
I've been with OEC for 5 years & can prove it (They keep track of how long ago you opened your account).

When I saw the reveiws on here, I was kinda suprised. I'm a small retail trader, and there have been bumps along the way, outages/strange price data/useless support etc. (same reasons anyone gripes on here) but that's very seldom. Most of the time, if you have a brain and can read you can fix your own issue. For example, if I get a disconnect (whether by broker or ISP), I have the iBroker app, so I have a back up method of monitoring a trade.

By far, the majority of the time - if you are small retail trader like me - this is the perfect place. Very cheap commissions, free data/platform, functional website, entirely automated system.

This review is the subjective opinion of an Investimonials member and not of Investimonials LLC
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One of the better futures brokers
Open E Cry is my favourite futures broker. Their platform is very customer-friendly, you really feel like you're in control of it. Controls are intuitive. It seems after many updates of the software and after being bought out Open E Cry has been less customer-friendly though. Myself i have experienced only a minimal amount of "bugs" and therefore never had to contact customer support. All in all, I would still recommend for futures. Rates are quite cheap compared to other futures brokers.

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Jons Dordrecht, Zuid-Holland

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Open E Cry really Sucks
Their system crashes all the time, their quotes are worthless, when they are working half the time they are wrong, commissions are high, I can't think of a single reason why anyone would ever want to trade here.

Customer Support:

I called and talked to several people about a problem with my account they caused. They tried blaming the problem on me, they start out asking "how do you know it wasn't your computer?" when they know for a fact it was theirs. When their system crashes they are trained to play it off as if nothing is wrong, then blame the customer. One guy even told me "Well you signed a disclaimer didn't you?" which obviously he interpreted to mean that it gives them the right to be able to screw their customers over and not take any responsibility for it. Which is exactly what they did to me.

I have had accounts with about 20 different brokers, I have never seen anyone as bad as these guys, If you trade there just be prepared for something to go wrong, and when it does be ready for them to lie about it, blame it on you, and then tell you "well, you signed a disclaimer didn't you?".

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2 of 2 people have found this review helpful.
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Gordon_Gekko sacramento, california

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The following review is from www.elitetrader.com
OEC system down again after upgrade
This is so sad. OEC has such a nice platform set-up and excellent order execution speed. However, they are their own worst enemy! As after almost every upgrade, the software doesn't work correctly. Also, the worst part is, it takes them days and sometimes weeks to fix the problems!

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1 of 1 people have found this review helpful.
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The following review is from www.elitetrader.com
Good Stuff
Great charting software, very flexible and better than Esignal. On my system the data is a little faster as well. Its a fantastic, totally integrated system.

They had some problems with upgrades before, but the system is so good I'll give them the benefit of the doubt for now.

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The following review is from www.elitetrader.com
non-reliable
Opened an account in mid 2007 and was quite pleased. After they were bought by OptionsXpress in mid 2008, obviously cost cutting was on the agenda.

Thereafter the datafeed got worse (much more filtered ticks). They thinned out their staff (sometimes you will see only one person in the chat for a whole day). And furthermore there were plenty of disconnects (no charts, no data) in the last months which makes trading impossible. I had an issue with rejected orders, too, which took them months to...

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Page:   1
Displaying 1-6 of 6 Total Reviews
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