User Reviews
Payday advances
"It is very important to read the reviews before signing up for any loans and mortgages online and when it is about payday loans, more cautions are required as they have the highest APR as compared to Read more...
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07/14/2011
an 800 number
Does it really matter if someone is apologizing for the inconvenience when you're calling back for the third time to get something done? I was with Q&R and it is sad to see what that company devolved into through the mergers. Nice people on phone, but incompetent. Take your business elsewhere Read more...
11/19/2010
Stay away!
"If you have any sort of Trust, STAY AWAY from Merrill Edge. My Dad's trust accounts have migrated from Quick & Riley, to BofA, to Merrill Lynch, and finally to Merrill Edge over the years, and service has degraded each time. After my father's death, we've been trying for 2 months to get the T Read more...
03/31/2016
Terrible customer service--use another brokerage
I entered ME over the years when I ran my own business and was banking through Bank of America. I had a retirement account with them, and wanted to use their trading platform (MarketPro). It took me 5+ phone calls over 4 weeks, including escalation to a supervisor, to get them to agree that I quali Read more...
12/30/2013
Stay Away from Merrill Edge Investment
"Merrill Edge is one of the worst broker. Customer service sucks badly. When called for any of the simplest request you get standard answer ""it will take 5-7 business days"", but after 7 business days it is still not completed and you reach another Customer Service Rep with same answer, ""it will t Read more...
10/04/2013
Grossly Incompetent Horrifically IZnept Customer Service
"I wrote a letter to Merrill Edge regarding my account. I received a form letter reply from Merrill Edge Pennington, NJ signed by **** *******. At the end of the letter was the useless 800 number to Jacksonville, FL. So I did a bit of investigating and came up with (609) 303-6200. Dial that number Read more...
06/03/2013
Free trades! nuff said
Merrill Edge allows investors to avoid fees altogether. They offer 30 free trades/ month if certain account minimums are met, or you are a current member of BofA Wealth Management. This services is a great choice for someone trying to save every penny in their portfolio.
05/29/2012
Heartless and no regard for the deceased's wishes
My sister and I inherited an IRA from my cousin and were named beneficiaries. She passed away shortly after my cousin since she had been ill as well .Her portion was going to give her the chance for a decent funeral but Merrill Edge managed put our family through so much red tape in order to get a Read more...
02/25/2011
platform and customer service sucks...
Merrill Edge platform sucks. They have lot of issues. The 'availalbe funds' shows amount that is not really availalbe for making a purchase. for example when you have $45894 available, and buy worth $34899 and sell worth $15678 on the same day, it is really difficult to follow what is going on with Read more...
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