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The Consumerist is one of the few sites with the balls to lay it all on the line - the good, the bad, and the ugly. They care about setting the record straight and protecting consumer rights, and they Read more...
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05/11/2012
No longer a member
I was a member of Wachovia for a few years and have since closed my account. I initially opened the account there because my grandparents used them and loved the service. When I went there I have to agree, the service was always good there, friendly staff and helpful when I had questions. I ended u Read more...
07/21/2010
I have been using Wachovia for 8 years
"Using Wachovia for as long as I have, I have been able to figure the goods and the bads. Customer Service: Wachovia has done a great job when it comes to customer service and working with me on certain issues. You have to remember that different branches usually have a different style of customre Read more...
"Terrible rates and fees. They sent me lots of checks one day even though I didn't ask for them and they tried to debit my account. "
05/21/2010
Long Time Customer. Highly Recommend.
"I've been with Wachovia since their days as First Union and I've been happy with them for years. A few things I look for: 1) # of Branches. Who wants to get stuck paying outrageous ATM fees. When choosing a bank, it's important that there are a plethora of branches available, so when you travel fr Read more...
The rates were terrible, customer svc OK, but I got stuck with lots of hidden fees which wiped out the near 0% interest I was receiving on my checking account. Well, I was just a busy student at the time who didn't know better. Now I do.
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